[prototype] Ageing well NEL

Welcome to local information and advice for North East Lincolnshire

Here you will find all the information, advice and guidance you need to help keep you safe and connected to your community. You’re not alone we’re here to help guide you through the process.

There is one number to ring for adult social care services in North East Lincolnshire (NEL) 01472 256256. Focus independent adult social work deliver statutory social services, including the operational safeguarding responsibilities for adults locally.

Find your GP practice

Find a local pharmacist.

Coronavirus advice

Get the latest NHS information and advice about coronavirus (COVID 19).

COVID-19 vaccination: guide for older adults https://www.gov.uk/government/publications/covid-19-vaccination-guide-for-older-adults.

24 hour support

Carelink info.

Silverline info.

Single point of access (SPA) 01472 256256, here a range of health and social care professionals can advise, support and help you.

Support with daily living

We want to support people to live as independently and as safely as possible.

Specialist advice

Helping you to stay independent

  • Assisted living centre provides advice and information for people who require equipment and support at home to be able to maintain their independence
  • Bus pass (concessionary travel scheme)
  • Telecare services can help you stay safe and remain more independent in your own home, Carelink offers reassurance

? Helping you to get out and about ?

Bus pass info

Dial a ride

Humber and Wolds Rural Action (HWRA)

Phone ‘n’ Ride 

Public Transport in North Lincolnshire



? Feeling lonely? These organisations can help you ?

[LiveWell social isolation and loneliness portal]

Local to NEL

Age UK

Friendship at home

The Culture House https://www.theculturehouse.co.uk/


Asda better communities

NHS loneliness in older people

? Learn to love computers ?

If your friends and family live far away, a good way to stay in touch, especially with grandchildren, is by using a personal computer or tablet (a handheld computer).

You can share emails and photos with family and friends, have free video chats using services such as SkypeFaceTime or Viber, and make new online “friends” or reconnect with old friends on social media sites such as Facebook or Twitter and website forums.

A tablet computer can be especially useful if you can’t get around very easily, as you can sit with it on your knee or close to hand and the screen is clear and bright.

A sponge-tip stylus pen or speech recognition may help if the touchscreen is difficult for arthritic hands or fingers with poor circulation.

Libraries and community centres often hold regular training courses for older people to learn basic computer skills – as well as being a good place to meet and spend time with others in their own right.

Local branches of Age UK run classes in computing to help older people get to grips with smartphones, tablet computers and email.

Get some tips and advice on how to become more confident using the internet, including how to access your GP surgery online and how to look for reliable online health information.

U3A (University of the third age)

Social activities

Work, money, legal and benefits

If you have any queries, complaints, or compliments around the adult social care services or pathways in NEL please let us know by emailing NELCCG.askus@nhs.net or telephone 0300 3000 500.

Printable downloads

Useful websites

Page last updated: 03 May 2023