Wellbeing Service

Wellbeing service referral
Training: Mental Health First Aid (MHFA)

Who are we?

We are a team of wellbeing workers who offer FREE one to one and group support to North East Lincolnshire residents aged 18+. We are available in your community or virtually over the phone, and will work with you to identify your needs and support you in setting wellbeing goals in your life.


“It’s changed my life. I smoked for 50 years, and never thought I’d be able to stop. I couldn’t have done it without the service, and I’m now a whole year smokefree!”

Stop smoking client
October 2023

No longer overwhelmed

“I was overwhelmed with life and didn’t know where to start. I’m now prioritising self-care, I’m no longer taking anti-depressants and I’m feeling much healthier after losing 1 stone. I’m also more in control of my spending and able to budget better from the support I’ve received.”
Wellbeing client
April 2023

Feel so much healthier

“I was so nervous to stop smoking, as I’d smoked most of my life. The support from the service helped me through it. I’m now 3 months smokefree and feel so much healthier, as well as saving a lot of money each week.”

Stop smoking client
November 2023

How the service works

Sometimes, when you have a lot going on in life, it can be difficult working out where to start. We will work with you to help you set wellbeing goals in your life, and will give you lots of support to smash those goals!

You will be allocated a Wellbeing Worker who will give you the time and space to talk, whilst providing support.

What can we support you with?

We can support you with anything related to your health and wellbeing, including:

  • Low mood
  • Anxiety
  • Stress management
  • Weight management
  • Daily routines or finding focus in life
  • Confidence & self-esteem
  • Healthy eating & physical activity
  • Stop smoking
  • Or any wider wellbeing challenges that can affect your emotional & physical wellbeing, such as relationship issues

Where can I see someone?

We can provide support in a variety of ways to best suit your needs including face to face, by telephone, email or online. We are based in community venues across North East Lincolnshire. We will aim to find the most convenient place for you.

If you would like to drop-in and see one of our Wellbeing Workers for a chat about what we do or to refer yourself for support, you can find us here:

Freeman Street Market, Freeman Street, Grimsby, DN32 7DSOpen 9am-3pm
Freshney Green Primary Care Centre, Sorrel Road, Grimsby, DN34 4GBOpen 1:30pm-6pm
Fusion Centre, Ladysmith Road, Grimsby, DN32 9SWOpen 4pm-8pm
Roxton Practice, Pelham Road, Immingham, DN40 1JWOpen 3pm-6:30pm
Stirling Medical Centre, 65-69 Stirling Street, Grimsby, DN31 3AEOpen 10am-1pm
Taylors Avenue Medical Centre, Cleethorpes, DN35 0LNOpen 2pm-6pm

We are also available for smoking appointments, which must be pre-arranged for new clients.

Maternal wellbeing support

We now offer specialist maternal wellbeing support for those who:

  • are planning a pregnancy;
  • are currently pregnant; or
  • have a baby under 12 months old.

Get started now

You can call our team on 01472 325500. Standard rates apply.

  • A member of our team will discuss the best support options for you
  • We will arrange a time and venue to meet if this is appropriate for you


If you want to arrange a meeting with a member of the Wellbeing Service team or would just like to speak to someone about your options, then complete the Wellbeing service referral. Professionals can also complete the referral form using the ‘Submit on behalf of someone else’ feature.

You can also follow us:

Contact details

Wellbeing Service, Civic Offices, Knoll Street, Cleethorpes, DN35 8LN

Email: wellbeingservice@nelincs.gov.uk

Telephone: 01472 325500

Related websites

NHS Smokefree 

NHS Choices 

Page last updated: 21 November 2023