Wellbeing Service

Self-referral form
Provider referral form
Training: Mental Health First Aid (MHFA)

Who are we?

We are a team of wellbeing workers and practitioners who offer FREE one to one and group support to North East Lincolnshire residents aged 18+. We are available in your community or virtually over the phone, and will work with you to identify your needs and support you in setting wellbeing goals in your life.

Enjoyable visits!

“Everyone was very welcoming and supportive, making visits enjoyable. I was offered support and encouragement with each visit. I would recommend to anyone wanting to stop smoking. Excellent team, wouldn’t change a thing.”

Stop smoking client
May 2022

Very impressed

“I’ve been very impressed with my wellbeing worker’s care, commitment and help to help me address deep-seated issues. She has been compassionate and helped me learn to be less self-critical. The road is long, but she has supported me consistently, and I am grateful for her help and your service.”
Wellbeing client
August 2022

Very relaxed

“The whole team made me very relaxed and informed, all very welcoming and reassuring. In fact, I have had a great 3 months.”

Stop smoking client
May 2022

How the service works

Sometimes, when you have a lot going on in life, it can be difficult working out where to start. We will work with you to help you set wellbeing goals in your life, and will give you lots of support to smash those goals!

You will be allocated a Wellbeing Worker who will give you the time and space to talk, whilst providing support.

What can we support you with?

We can support you with anything related to your health and wellbeing, including:

  • Low mood
  • Anxiety
  • Stress management
  • Weight management
  • Daily routines or finding focus in life
  • Confidence & self-esteem
  • Healthy eating & physical activity
  • Stop smoking
  • Or any wider wellbeing challenges that can affect your emotional & physical wellbeing, such as relationship issues

Where can I see someone?

We can provide support in a variety of ways to best suit your needs including face to face, by telephone, email or online. We are based in community venues across North East Lincolnshire. We will aim to find the most convenient place for you.

If you would like to drop-in and see us for a chat about what we do or to refer yourself for support, you can find us here:

We are also available for smoking appointments, which must be pre-arranged for new clients.

Get started now

You can call our team on 01472 325500. Standard rates apply.

  • A member of our team will discuss the best support options for you
  • We will arrange a time and venue to meet if this is appropriate for you


If you want to arrange a meeting with a member of the Wellbeing Service team or would just like to speak to someone about your options, then complete the Wellbeing Service self-referral.

Provider referral

Professionals completing a referral form for a client need to complete the Wellbeing Service Provider Referral.

You can also follow us:

Contact details

Wellbeing Service, Civic Offices, Knoll Street, Cleethorpes, DN35 8LN

Email: wellbeingservice@nelincs.gov.uk

Telephone: 01472 325500

Related websites

NHS Smokefree 

NHS Choices 

Page last updated: 05 May 2023