Dementia Portal

Supporting your journey to living with dementia in North East Lincolnshire

This portal offers local information, advice and national support for individuals with dementia, their families, friends and for professionals too.

If you’re worried about your memory, please contact your GP practice. They will speak to you about a referral to the NAViGO Memory Service. If you’re worried about someone else’s memory problems, encourage them to speak to their GP practice, who may wish to see them. It may be helpful if you go along with them.

If your GP makes a referral to the specialist service you can find out more by visiting NAViGO’s Memory Service .

Shortcuts Jump to 24 hour support Jump to support for carers Jump to support with daily living Visit Navigo’s website Jump to social activities Jump to specialist advice Jump to work, money, legal and benefits

Coronavirus advice

Get advice about coronavirus and dementia:

24 hour support

In North East Lincolnshire, support with dementia can be accessed:

  • Single point of access (SPA) 01472 256256, here a range of health and social care professionals can advise, support and help you in a crisis
  • Samaritans 116 123 talk to someone if you are having a difficult time or are worried about someone else
  • The Silver Line 0800 4 70 80 90 offers confidential information, friendship and advice for older people

Information and support is also available from national charities:

  • Alzheimer’s Society
  • National dementia helpline telephone 0300 150 3453 Monday, Tuesday, Wednesday 9:00 am to 8:00 pm. Thursday and Friday 9:00 am to 5:00 pm. Saturday and Sunday 10:00 am to 4:00 pm for emotional support, advice and guidance about local support options available
  • Talking Point is an online community for people affected by dementia run by the Alzheimer’s Society
  • Age UK advice line 0800 055 6112 free to call 8:00 am to 7:00 pm 365 days a year

Support with daily living

  • The single point of access (SPA) is a local service, a team of health and social care professionals can offer advice, information and access to support for you or someone that you care for. The service can be contacted 24 hours a day, 7 days a week
  • CARELINK 01472 312312 offers electronic solutions to support you or someone you care for in the home
  • Alzheimer’s Society
  • Collaboratives Dementia Group 01472 232261 a team of volunteers provide dementia awareness, information and signposting to relevant local services
  • National dementia helpline 0333 150 3453 is available Monday, Tuesday and Wednesday 9:00 am to 8:00 pm. Thursday and Friday 9:00 am to 5:00 pm. Saturday and Sunday 10:00 am to 4:00 pm for emotional support, advice and guidance about local support options available
  • Talking Point  is an online community for people affected by dementia run by the Alzheimer’s Society
  • Age UK advice line 0800 055 6112 free to call 8:00 am to 7:00 pm, 365 days a year

Specialist advice

Support for carers

Social activities

Work, money, legal and benefits

If you have any queries, complaints, or compliments around the dementia services or pathways in North East Lincolnshire please let us know by emailing NELCCG.askus@nhs.net or telephone 0300 3000 500.

Printable downloads

Supported Journey – printable download (PDF) 106KB

Financial and wellbeing support – printable download (PDF) 194 KB

Useful websites