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Dementia Portal

Supporting your journey to living with dementia in North East Lincolnshire

This portal offers local information, advice and national support for individuals with dementia, their families, friends and for professionals too.

If you’re worried about your memory, please contact your GP. They will speak to you about a referral to Navigo Memory Service. If you’re worried about someone else’s memory problems, encourage them to speak to their GP, who may wish to see them. It may be helpful if you go along with them.

If your GP makes a referral to the specialist service you can find out more by visiting NAViGO memory service.

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Coronavirus advice

Get advice about coronavirus and dementia:

24 hour support

In North East Lincolnshire, support with dementia can be accessed:

  • Single point of access (SPA) 01472 256256, here a range of health and social care professionals can advise, support and help you in a crisis
  • Samaritans 116 123 talk to someone if you are having a difficult time or are worried about someone else
  • The Silver Line 0800 4 70 80 90 offers confidential information, friendship and advice for older people

Information and support is also available from national charities:

  • Alzheimer’s Society
  • National dementia helpline telephone 0300 150 3453 Monday, Tuesday, Wednesday 9:00 am to 8:00 pm. Thursday and Friday 9:00 am to 5:00 pm. Saturday and Sunday 10:00 am to 4:00 pm for emotional support, advice and guidance about local support options available
  • Talking Point is an online community for people affected by dementia run by the Alzheimer’s Society
  • Age UK advice line 0800 055 6112 free to call 8:00 am to 7:00 pm 365 days a year

Support with daily living

Specialist advice

Support for carers

  • Specialist support is available from North East Lincolnshire’s Carers’ Support Service if you are caring for someone with dementia on 01472 242277
  • NELLES support group for carers caring for people with dementia on 01472 808500/359247
  • Admiral nurse service provide the specialist dementia support that families need on 01472 808500

Social activities

Work, money, legal and benefits

If you have any queries, complaints, or compliments around the dementia services or pathways in North East Lincolnshire please let us know by emailing or telephone 0300 3000 500.

Printable downloads

Supported Journey – printable download (PDF) 106KB

Useful websites