Adult health

Local information and advice about health services and support in North East Lincolnshire

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GP Surgeries and out of hours

You can use the NHS directory of services to find a GP surgery.

There is a GP Out of Hours service but this can only be accessed by calling the Single Point of Access number 01472 256 256.

Due to Covid-19, the GP Out of Hours service has been temporarily relocated to:

Cromwell Primary Care Centre, Cromwell Road, Grimsby, DN31 2BH

Alternatively, you can access NHS 111 online or by calling 111 free from any landline or mobile phone.

If it is an emergency, you should dial 999 and ask for an ambulance.

Dental Surgeries and Emergency Dentist

You can use the NHS directory of services to find a dentist .

The Community Dental Service provides dental treatment for people who cannot use or have difficulty accessing general dental services.

You can find information for emergency and out of hours dentists from NHS 111 online or by calling 111 free from any landline or mobile phone.

Drug and alcohol support

If you are worried about your drug and alcohol use, or the drug and alcohol use of someone else that you know, you can access support from With You North East Lincolnshire.

Those in recovery from drug and alcohol addiction can also join an abstinence based recovery programme.

Specialist support is available from North East Lincolnshire’s Carers’ Support Service if you are caring for someone with a substance misuse problem.

Mental health

If you are in need of immediate help you can contact the Single Point of Access (01472 256256 – option 3). The service can be contacted 24 hours a day, 7 days a week.

You can find more information on our healthy minds page.

In North East Lincolnshire, mental health services and support are provided by:

Information and support is also available from national charities:


Sometimes it can feel like decisions about your mental health and wellbeing are made without including you in the decision-making process. An advocate could help you express your wants and wishes and stand up for your rights. You can read more about advocacy and how to get it using this link.

Supported living and residential care for mental health

Eden Futures is a provider who can help with supported living in the community.

There are also a number of residential care homes for people who need support with their mental health. See the Provider Portal.


You can use the NHS directory of services to find an optician.

A Mobile optician can also see you in your home. 

Chiropodists and Podiatrists

A podiatrist (chiropodist) can help you with common foot problems, including ingrown toenails and bunions. Information about podiatry and how it can help you is available on the NHS website.

Foot care services (including toenail cutting) are available locally from a variety of providers, including:

Age UK

Achilles Centre Grimsby

Community podiatry

Foresight Foot Care Service

Long-term healthcare support and NHS continuing healthcare

Information on healthcare support available and continuing healthcare in North East Lincolnshire.

NHS continuing healthcare

Some people with long-term complex health needs qualify for free social care arranged and funded solely by the NHS. This is known as NHS continuing healthcare. For support and guidance go to Continuing healthcare, which includes information on:

  • What is continuing healthcare?
  • How do I get continuing healthcare in North East Lincolnshire?
  • How is eligibility for continuing healthcare decided?
  • What if I need continuing healthcare quickly?
  • How does continuing healthcare planning work?
  • Can I have a personal health budget to help me manage my continuing healthcare?
  • How can I get help if I’m a carer of someone who has continuing healthcare?
  • How does continuing healthcare work for young people preparing for adulthood?

NHS-funded nursing care

NHS-funded nursing care is when the NHS pays for the nursing care component of nursing home fees. Information about eligibility for NHS funded nursing care is available on the NHS website.

Age UK and the Department of Health and Social Care have produced factsheets about NHS continuing healthcare and NHS-funded nursing care.

What if I need equipment or support to recover at home?

The Assisted Living Centre provides information and advice for people who require equipment and support at home to be able to maintain their independence. You can get advice on a range of equipment and adaptations at the centre.

There are a range of shops locally which sell mobility aids, including:

If you would like an Occupational Therapy Assessment, please contact the Single Point of Access on 01472 256 256.

Falls, rehabilitation and respiratory service

A Specialist Falls Prevention Service is available. For more information about the service, see Care Plus Group’s website .

The HOPE Respiratory Service helps people manage their chronic respiratory conditions. For more information about accessing the service, see Care Plus Group’s website.


If you are already under the care of a District Nurse then you should speak to your district nursing team about being referred to the Continence Team for an assessment. If you are not under the care of a District Nurse then you can contact the Continence Team for advice directly on 01472 256702, or discuss with your GP. The continence team will offer advice and arrange an appointment at the continence clinic if relevant. The Continence Team aim to improve, not cure.

The Bladder & Bowel Community provides information and advice on a range of symptoms and conditions related to the bladder and bowel, and also issue a ‘Just can’t wait toilet card ’ for discrete communication.

There are lots of different types of continence aids and protection. These can be purchased privately from several places, including:

If you require a commode, please speak to your District Nurse or GP Surgery. Alternatively you can purchase one privately.

If you have problems emptying a commode, Commode Liners may help – they are sealable commode liners that fit over any commode bucket or potty to make disposing of waste easier.

The Mental Capacity Act 2005

We have created pages that explain how health and care staff work with people who may not be able to make their own health and care decisions. The law that guides us in working with people who may not be able to make these decisions is the Mental Capacity Act 2005 (MCA), which you can view.

We have also created pages to explain Court of Protection and Deprivation of Liberty Safeguarding.

CQC Assurance

We have created pages that hold the relevant reporting for recent CQC inspections, and reports through Focus, NAViGO, and Care Plus Group (CPG).

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Page last updated: 06 Oct 2023