Keeping safe

Support and tips to help you keep safe

Safeguarding is about keeping children and adults safe from abuse and neglect.

To find out information about staying safe, prevention and safeguarding please visit Safer North East Lincolnshire.

Reporting abuse

If you need to raise a Safeguarding Adults concern, please call 01472 256 256. This service is available 24 hours a day, 365 days a year.

How to make a referral

If you are a professional body you will be expected to make your referrals through to the Single Point of Access.

The Mental Capacity Act (MCA)

This act is designed to protect and empower people who may lack the mental capacity to make their own decisions about their care and treatment. It applies to people aged 16 and over.

Fire safety

Find out detailed information for the North East Lincolnshire area.

Transport/getting around

Access local travel and public transport information including community transport services.

The non-emergency patient transport service helps people get to their hospital appointments when they are too poorly or are physically unable to get there otherwise.

Care Plus Groups’ transport team delivers a passenger transport service across North East Lincolnshire to those members of the community that need support to travel from home to local day centres.

Digital support

There is local digital support helping you to get online and build your digital skills and free use of computers and WiFi in North East Lincolnshire.


Find out what local volunteering opportunities there are including within community groups.

Useful websites

Care Act factsheets

Citizens Advice North East Lincolnshire – provide free, confidential and impartial advice and campaign on big issues affecting people’s lives

GOV.UK – find government services and information

Job Centre Plus – for information on help finding a job

The Herbert Protocol – Do you have a friend or relative who is elderly, suffers with dementia or has other mental health issues which can leave them confused, lost or disorientated?

Humberside Fire – keeping our communities a safer place to live, work and visit

Humberside Police – serving our communities to make them safer and stronger

Making the most of the internet – Age UK offer information about boosting your confidence online and getting more out of using the internet

North East Lincolnshire Council – Safeguarding and social care information

Sector Support North East Lincolnshire – help and advice on issues like funding, governance, safeguarding and volunteering as well as training courses and events

Silverline – helpline for older people

Summary Care Records – your Summary Care Record is a short summary of your GP medical records. It tells other health and care staff who care for you about the medicines you take and your allergies

Wellbeing service – free local support for your health and wellbeing

Page last updated: 06 Oct 2023