Sensory loss portal – vision

Supporting your journey to living with a visual impairment in North East Lincolnshire

This portal helps you find support, information and advice about living with your sensory loss.

If you’re worried about your sight loss or notice any problems, please contact your GP practice or opticians so you can find out the cause.

Find your GP practice

Find your nearest opticians

Red eyes? Flashes or floaters? Any other problems? NHS appointments are available at local opticians. Find a participating practice at Primary Eyecare.


Your GP practice or opticians will refer you to this service, if you are experiencing sight issues ask for a referral. Ophthalmology Department, Diana Princess of Wales Hospital – 03033 306530. Local eye clinic for ophthalmology team

Specialist advice

Focus independent adult social work01472 256256 (option 2) or email Provide support with visual impairment and rehabilitation to help regain your independence following sight loss. Also provide a low vision aid service for magnifiers, lamps and other pieces of equipment to complete tasks that you may find difficult independently

Lincoln and Lindsey Blind Society (LLBS) – 01507 605604 or email Enables and supports any person who is blind or sight impaired to be as independent as they wish and to live the life they choose. They also work with other organisations and help with form filling support

See Ability01372 755 000 or email Specialist support, accommodation and eye care help for people with learning disabilities, autism and sight loss

Blind Veterans0800 389 7979 or email Rehabilitation, training, practical advice and emotional support for blind veterans

NHS blindness and vision loss information including changes to your home, reading and writing, getting around and much more

Self help

Macular support group07963 173734. Support group takes place the last Monday of every month 10:00 am to 12:00 pm for people with macular degeneration at St James Hotel, St James Square, Grimsby, DN31 1EP

Soundscene – 01472 346889. Talking newspaper of local news based in Grimsby

Fortitude Club Sue – 07793 013245. Social group for visually impaired adults at Rock Foundation , Heneage Road, Grimsby, DN32 9ES

Sense0300 330 9250. Provides information and advice, housing and individual support. Has centres that provide education, day services, social groups, holidays and activities groups. For people with complex disabilities and deaf blind

Lincs Inspire Libraries01472 323651. Talking books and home service

Lookhear Group Linda Jameson – 07957 870972. This is a support group for people with a combined sight and hearing loss. The club meets at 10:30 am on the first Wednesday of each month. Freeman Street Resource Centre, 41-43 Kent Street, Grimsby, DN32 7DH

Calibre Audio Library01296 432 339 or email A national charity providing a subscription-free service of unabridged audio books for anyone with a print disability, such as dyslexia, MS, a visual impairment or brain injury

British Wireless for the Blind Fund01622 754757 or email Supply specially adapted audio equipment to those who would not usually be able to afford it, on a free loan to visually impaired people all across the UK

Deafblind UK01733 358356 or email Assist with information and advice, social groups, befriending, digital inclusion, holidays, care and support, supported living and training

BT Here for You – provide advice on phones for the visually impaired

Work, money, legal and benefits

Citizens Advice North East Lincolnshire – free advice service

Centre4 – free local advice

Age UK – practical support and help for families with welfare benefits

GOV.UK – registering vision impairment as a disability

acas working for everyone – impartial advice on workplace rights, rules and best practice

Money advice service – provide free and impartial money advice

If you have any queries, complaints, or compliments around the sensory impairment services or pathways in North East Lincolnshire please let us know by emailing or telephone 0300 3000 500.

NHS North East Lincolnshire Clinical Commissioning Group Logo

Useful websites

Carers’ Support Service North East Lincolnshire – provide free information, advice and guidance

Care Quality Commission – independent regulator of all health and social care services in England

Guide dogs – support with sighted guiding service, mobility, technology, guide dogs for adults and children’s support and education services

International Glaucoma Association – provide information, advice, a helpline, a buddy system and fund research

National Federation of the Blind – for people that are partially sighted, blind, deaf-blind and organisations with issues and helps to find solutions

NHS – look after your eyes

Partially-Sighted Society – a national charity to help anybody living with sight loss. Their specialist services focus on helping you to make the best use of your remaining vision

Retina UK – support for people affected by inherited progressive sight loss and medical research to ensure that people can lead a fulfilling life and has a helpline and shop

Royal National Institute of Blind People – help with sight loss information and advice, reading services, online shop, heath social and education professionals

Royal National Institute of Blind People – information for families and carers

Sector Support North East Lincolnshire Partnership – supports charities and community groups in North East Lincolnshire

Thomas Pocklington Trust – services to support blind and partially sighted people wanting to start, restart or progress their careers. They also develop a student support service to ensure young people with vision impairments have the same potential to participate, achieve and thrive in education as their fully sighted peers

UK Cinema Association card – a card enables a disabled cinema guest to receive a complimentary ticket for someone to go with them when they visit a participating cinema this applies to people with a registered sight loss

Equipment providers websites

IC vision – suppliers of magnifying glasses and low vision aids for independent living

Living made easy – equipment for blind or partially sighted people

Royal National Institute of Blind People – online shop

VisionAid – solutions to assist partially sighted & blind people

Page last updated: 06 Oct 2023