Prototype Palliative and End of Life Care Portal

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This portal offers local information, advice, and national support for individuals with a life-limiting diagnosis (cancer and non-cancer), their families, friends and professionals too.

If you have any worries regarding your condition and the impact this is having on you or your loved ones, this portal aims to support you with links to websites/professionals who can guide you on this journey.

If you would like to be referred to the palliative care team, please speak to your GP practice or consultant/nurse who will be able to advise you further re this process or you can contact the services yourself directly and make a referral.

Shortcuts Jump to National support & advice Jump to work, money, legal & benefits Jump to Where to go for help locally Jump to support with daily living Jump to support for carers Jump to bereavement support

National support and advice

Where to go for help locally

In North East Lincolnshire, support with palliative and end of life care needs can be accessed:

Support for carers

Specialist support is available from:

Work, money, legal and benefits

Support with daily living

  • The single point of access (SPA) 01472 256256 is a local service, a team of health and social care professionals can offer advice, information and access to support for you or someone that you care for. The service can be contacted 24 hours a day, 7 days a week
  • CARELINK 01472 312312 offers electronic solutions to support you or someone you care for in the home
  • Compassion in Dying making decisions and planning your care
  • ConnectNEL 01472 403403 a dedicated 24/7 phone line and an extensive database of services

Bereavement support

Support is available for adults and children:


If you have any queries, complaints, or compliments around the end of life services or pathways in North East Lincolnshire please let us know by emailing hnyicb-nel.askus@nhs.net or telephone 0300 3000 500.


Printable downloads

Supported Journey – printable download (PDF) 106KB

Financial and wellbeing support – printable download (PDF) 194 KB

Electronic Palliative Care Co-ordination System – printable download (PDF) 171 KB

Recommended Summary Plan for Emergency Care and Treatment- printable download (PDF) 96 KB


Useful websites – suggested sites to explore

Page last updated: 10 Oct 2023